Write your refund and claim letters in two minutes

Enter your flight and who you are claiming from. The page writes the letters and tells you where to send them. You copy and submit them yourself.

Nothing you type leaves this page. It is not sent to us or stored, and your name and booking details never go into the address bar.

Ask the airline for the fare back, and for costs where its own promise covers them.
Ask the airline for written proof of the cancellation or delay. Insurers want it.
Claim what the airline did not pay from your travel insurer or card.

Your flight What happened

Flight number Flight date

Airline

From To

Booking reference Ticket number

Hours delayed Ticket price paid

Which rules apply

Costs you paid

Insurance or card Country of the policy or card Insurer or card Policy or card bought

You stays on this page Your name

The letters ask for what the published rules and wordings provide. A claim can still be declined. Links go to each provider's own page, and sources for the rules are on the methodology page.